If your computer has a problem with a Direct X file or a graphics driver, it can cause these programs to crash or not open.
Windows includes a tool for testing your Direct X installation, and you can solve most issues by turning on hardware acceleration or updating Direct X and your video driver.
Might have been a small size file somewhere, but that is what worked for me.
Roxie would have done the update itself but this computer doesn't have access to a broadband connection.
The microsoft.directx.direct3file is one of many files contained in the Direct X software collection.
Instructions Checking the Direct X Installation 1 Press "Windows-R" and enter "dxdiag" to run the Direct X Diagnostic Tool.
2 Open the "Display" tab to see the status of Direct3D and other graphics components in Direct X.
Be sure to let me know the exact microsoft.directx.direct3error message that you're receiving and what steps you've already taken to resolve it.
If you're not interested in fixing this problem yourself, even with help, see How Do I Get My Computer Fixed?
Important Note: Do not download the microsoft.directx.direct3DLL file individually from any "DLL download site." There are a number of excellent reasons that downloading DLLs from these sites are never a good idea.