I would recommend this company (and have) to anyone! They felt that every home had special concerns that truly needed to be understood to get the homeowners the right product for their needs. Vivint has the fastest response time in the industry. For customer service alone I cast my vote for Vivint.In fact the only thing Front point has that Vivint currently does not have is an outside camera. We've used Vivint for over 8 years and have been overly satisfied.I bought a programmable thermostat from Lowe's for . I also have enough common sense to set my alarm system before I leave the house.
Our local agent has been great each time we have dealt with him and all of the installers we worked with when getting the alarm system installed in our first house, and having it removed and reinstalled in our new home have been great. The only surprise was, I was trying to use my phone to call 911 and ADT was I using my line...
That's why I chose to go with the industry leader b/c they have the long time reputation as being the best (who else has 130 years experience? On a side note, I did have a salesman come by my house from one of the other companies trying to upsale me on why I should go with their new home automation/ security system.
I really don't understand all of the hype with these new faceted gadgets.
I have ordered a few extra sensors since my initial purchase, that came fast & easy to install. Vivint has everything Front Point has and has more. I can't believe they talked me into getting this thing, but it's turned out to be one of the best decisions I've ever made.
The system comes ready to install, you follow the simple directions in the box and give Front Point a call after everything is in place and you are up and running in less than 30 minutes. The story of Vivint starts in 1999 with two friends who decided the best way to sell home security systems was the hard way: door to door. Can't get locks, can't get thermostats, and the two way cell monitored panel is ancient compared to the state of the art panel Vivint uses. Work your sales man though, I promise ..I was very sceptical about this company at first.. I was very skeptical, but after seeing all of the reports and research, I decided to give them a try (two days ago). Before I even knew what was going on, the fire department was there with thermal imaging units pinpointing the fire in the wall, and it absolutely saved our entire home, and possibly our lives. My old ADT system may have gone off, but the firemen were here at my home before ADT would have even been able to call me.
Buying a conservatory is a big investment of time and money, so you need to get it right.